Need Help?
Our support team is ready to help you whenever you need us.
Payment methods
Choose whichever way works best for you.
Bank Transfer
Direct transfer to our business bank account.
Cash Payment
Visit our local office to pay in person.
Online Bill Pay
Available through the customer portal.
Still need assistance?
Reach our team directly and we'll help resolve your issue as quickly as possible.
Contact UsFrequently asked questions
We offer residential plans ranging from 35 Mbps to 110 Mbps, each with unlimited data and no hidden throttling. You can compare all current speeds and pricing on our Internet page, and custom packages are available for specific needs.
Choose a package on our Internet page and tap “Get Connection”, or contact our team directly by phone or WhatsApp. We'll confirm coverage at your address and schedule an installation visit.
We currently serve Khulna Division, including Jashore, Satkhira, Narail and Khulna city, with new areas added regularly. Check our Coverage page or use “Check Availability” to confirm service at your location.
Yes. Real (public) IP addresses are available as an add-on for customers running CCTV systems, servers, remote access tools or VPNs. Reach out to our team to add Real IP to your connection.
Yes. Our Business Internet service includes dedicated bandwidth, static/real IP, high-availability links and enterprise support for offices, retail locations and organizations of any size.
Our support team is available 24/7 by phone, WhatsApp and through the Support Center on this website. Existing customers can also log in to the customer portal for account-specific help.
Most residential installations are completed within 24–72 hours of confirming coverage and scheduling, depending on your location and site readiness. Business installations are scheduled based on project scope.
We support mobile financial services, bank transfer and cash payment through our local offices. Our customer portal will also support online bill payment as it rolls out.